In Australia, the peak of the pandemic has passed. But what we’ve learned from our time in isolation and forced at-home working, is that a brick and mortar office space may not be in our future as the certainty it once was. Hey, if we did it before we can do it again....

A common IT support set-up is to call your “IT guy” when a problem occurs. This person then troubleshoots the issue and the quality of service is judged on the time it took to respond. The downtime in this “it’s broken, and we need to call someone to fix it” response...